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Apple Music subscription

Catlady1962
Visitor

‎09-01-2021 07:58 AM

I have an Apple music subscription with my new Samsung S20 phone. My subscription has been verified through the Apple Music app but I am unable to create an Apple ID. I have checked within Apple to make sure that I haven't created an ID in the past and nothing is listed. Any suggestions on how to remedy this much appreciated @links to members

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎09-01-2021 09:13 AM

@Catlady1962   You can not have the Apple Music subscription if you don’t have a Apple Music account to link that subscription too.   

 Create your Apple ID HERE ( use the online link ). ideally from a PC as it’s much easier.  

then once it’s created you can sign in to the music app on your device then setup your EE Apple Music subscription 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.