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Resolved! Partial Broadband Dropouts
As of last week, I have been getting full dropouts in Wi-Fi service and some Ethernet dropouts (some devices still work via ethernet and other's don't such as EETV). Not sure if "dropouts" is the proper terminology but all the devices are still conne...
Recent switch sky to EE for tv & broadband
Do EE do whole switch for me. Do I need to cancel sky tv & sky broadband??
Pay as you go
Hello, I am an Ee pay as you go customer abroad in Thailand. I would like to send a text but they are not delivering please can you help? This morning I put £5 on my account.
Resolved! Battery back up plus alarm tones
Does anyone know if you can mute the alarm tones in the new 'battery back up plus'?
WiFi 6 or 7 adapter for PC/Laptop/MacBook
I am currently on BT with a Smart Hub 2 and considering upgrading my router to an EE Smart Hub Pro Router Tri-Band 6GHz 5GHz 2.4GHz (from eBay). When using this router, does upgrading your PC or laptop WiFi hardware to 6 (or 7) via a plug-in USB adap...
No idea what they are on about
Thanks for making it simple and clear. Do I have EU roaming now or not ?Better log in to check.. oh thanks EE. Not sure how you can be any more useless...
BT to EE - Cannot Setup WiFi Controls
I moved from BT to EE a while back & I still cannot 'Set up WiFi Controls' via the EE app. When I select this option, the app just spins and nothing ends up loading for it.Is this still an issue with me still technically being on a BT router? EE sent...
Resolved! Smart Devices Won't Stay on Wifi Connection
I have noticed, over the last few days, that a number of my smart devices have dropped their WiFi connection. On re-connecting them they stay connected to WiFi for a few minutes but drop off again.I have EE Smart Hub on f/w version r2.68.18-R-1303195...
No A/c No. No Netflix and Now access. Terrible Customer Service.
Where do I begin ! Since being moved from BT to EE, nothing but problems. Wi-fi keeps dropping off, even after an alleged fault rectified and an engineer coming out.Swapped to the Entertainment package in March and no welcome "Thanks for choosing EE"...
Resolved! Phone purchase failure, transaction pending
Hello,I just tried to order a new sim-free iphone off the EE store, when I clicked pay and approved it via my banking app, it loaded and then said that something went wrong and to try again/different payment method. The transaction is currently pendi...
