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28-04-2020 01:41 PM
Can anyone help I want to join EE from another provider and I work for the NHS so I've signed up to the EE perks, had an email sent to me to verify my work email but it won't let me verify it?
29-09-2020 08:58 PM
Hi I am having the same issue, though I have received the email and clicked verify, which I've done twice but when you log in it just tells you they have sent you another email to verify it again, despite already doing this. No second email appears, it doesn't process.
30-09-2020 08:02 AM
Hello @Doll1991.
Thanks for coming to the community.
Are you using your work email?
Are you able to check Junk/Spam?
Speak soon,
Katie 🙂
30-09-2020 08:11 PM
01-10-2020 08:54 AM
Morning @Doll1991
Thanks for coming back to us.
Could you try clearing your cookies and cache and opening the EE Perk Portal in a new web browser, do you get the same message?
Speak soon 🙂
Leanne.
04-11-2020 06:14 PM
This happened to me to I never received the email at work
04-11-2020 06:21 PM
Hi @Karen8037,
Welcome to the EE Community. 🙂
Have you checked your spam/junk email folder?
If it isn't showing there, you may need to contact your IT support team at work to make sure the external emails from EE aren't being blocked.
Thanks
James
15-01-2021 01:49 PM
Hi,
I am trying to verify my NHS email to get access to Perks. However, my work email is blocking the link to verify my emails.
Thanks
15-01-2021 02:06 PM
Hi @Becca1404,
Welcome to the EE Community. 🙂
Have you spoken to your IT support team to ask them to unblock the EE Perk site?
Thanks
James
17-11-2021 05:50 AM
I’ve registered for ee perks but when I click the email link from my work email to verify my account the link doesn’t work. I’ve tried to re-register with ee perks but it says I already have an account. How do I solve this?
17-11-2021 07:49 AM
Hi @Molly250,
Welcome to the EE Community. 🙂
What happens when you click the verification link?
James