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Can't purchase the 4GEE 500GB ?

svcjenkins
Visitor

‎20-06-2021 06:46 AM

Hi, 

 

I am not a current EE customer. I am trying to buy the 4GEE 500GB for 1 month package - however every time I try to add this to my shopping basket it asks me to link an EE phone or broadband account and won't let me go further. Can anyone help me with this? 

 

Many Thanks

Sophie

2 REPLIES 2
Christopher_G
EE Community Support Team

‎20-06-2021 09:42 AM

Hi @svcjenkins

 

Welcome to the community.

 

Could you send a link to the plan please? I'll take a look for you. 🙂


Chris

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎20-06-2021 12:51 PM

A "4GEE 500GB" what? A SIM plan or a mobile BB router?

 

With EE you can't buy mobile BB w/out having an EE mobile phone 1st.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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0 Helpful