Hi Leanne
I have filled in my answers under your questions. I really hope you can help me
Michelle
> On 21 Apr 2021, at 07:52, EE Community Mail wrote:
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> My EE
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> Your name just came up!
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> Leanne_T mentioned you in a conversation. Visit Re: Can’t login to EE perks to check it out and reply.
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> Here's what they said:
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> Hi
@Shell1973>
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> Thanks for coming to the community.
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> I would love to help you get this sorted, if you could let me know some further details on the problem you are having?
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> Have you registered for a perk account?
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> Yes I’ve used it a few times I’ve had it quite a few years but sometimes ended up using blue light card code as it wouldn’t work and my daughter used student discount and that was 2 years ago! I put hers an iPad on contract and was told do it now and we perks will be sorted and add it later and it wasn’t!
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> If so, what happens when you try and log in?
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> If I use my nhs email login it says something isn’t right! Or password or email! If I click forgotten password I receive nothing! If I try re register it says email already exists!! If I login using mobile number it says to check 3rd party cookies!
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> Last time when last lady looked at it it was saying something like contact provider unable to login (like it was locked) but she said she would get back to me and never did
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> It said this if I try to log in using my mobil
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> Thanks
🙂>
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> Leanne.
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> Reply | Mark as helpful
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> The EE Community Team
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> EE Community | Log into My EE | Official EE Help
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Michelle
