Can't checkout when purchasing a new sim plan

[seqlan]

I can't checkout when purchasing a new sim only plan. I get to "added protection" and i get the EE homepage??

[Leanne_T]

Hi @seqlan

Thanks for coming to the community.

Does the same happen if you use another web browser?

Also, do you have an EE account at the moment or is this a new contract with us?

Thanks 🙂

Leanne.

[seqlan]

This is a new contract. Can't try another browser unfortunately 

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[Francineb2]

Hey, I am having the same issue, i have tried multiple browsers and also have a registered account, but it is still not working

[Christopher_G]

Thanks @seqlan and @Francineb2

I'd recommend speaking to our customer care/sales team to get the order through.

They'll also be able to investigate why the page isn't working.

Chris