Can’t Send Emails

-Batman-
Established Contributor
Established Contributor

‎12-08-2020 08:20 PM

I am having issues sending emails on my 4G iPad

I have a Virgin Media email account set up and if on any wifi network I can send emails fine.

When I am connected via my EE sim and connected by 4G emails are failing to send.

 

Been looking into and it seems my EE ip address is on the blacklist on Spamhaus that’s causing the issues. 

 

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XRaySpeX
EE Community Star
EE Community Star

‎12-08-2020 09:27 PM

Try rebooting your device in an attempt to obtain a clean IP.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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