Community Activity

Apple Music - 6 month free trial

I’m a new customer to EE on a Sim Only plan.I have seen that EE customers are entitled to a 6 month trial of Apple Music by texting Music to 150. When I did and followed the options it says:We're sorry - to get free access to the millions of songs av...

Gazz_t by Explorer
  • 36 Views
  • 3 replies
  • 1 Helpful

Resolved! TECHNOLOGY SECURITY IS WORSE THAN EVER

CAN SOMEONE TELL ME WHY ON MY PERSONAL EE ACCOUNT I HAVE JUST FOUND MY EX WIFES NAME AS A WELCOME ON THE COMMUNITY PAGE?  MY FRUSTRATION IS BEYOND WORDS...

maddy8 by Visitor
  • 64 Views
  • 3 replies
  • 1 Helpful

Resolved! EE perks

Last year I started to open my perks account but couldn't get to my works email within the time allowed. Now says deactivated and I would like to use it please can you advise.

John1982 by Visitor
  • 1698 Views
  • 12 replies
  • 4 Helpful

Data not rolled over

Hi, I've just switched from a £10 plan with 8GB of data to a £5 plan (250MB) and as I had only used about 2.5GB I was expecting to recieve about 5.5GB of rollover data, but nothing has come through. I have had the data rollover on this swap on previo...

MW-M by Investigator
  • 88 Views
  • 10 replies
  • 0 Helpful

NHS Perk code not working

Hi there, I am trying to upgrade to a new iPhone and my EE perk code won’t be accepted online, keeps showing an error message saying it can’t be used with discounted plans. I have called EE and they confirmed the plan I am trying to select isn’t curr...

TNT sports activation 😡😡😡

I tried to activate TNT sports (my inclusive extra) in June last year, and spent ages back and forth with customer services all because the link below just to validate myself doesn’t work (http://ee.co.uk/tntsports).It takes you to an authentication ...

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Number Port Query

Hi,I just got my new phone and requested my number be ported over when I signed up. I've set up my new phone and got a text message saying: 'Hi from EE. We'll transfer your number by 6pm on 14/08. Thanks'That date is a month away? Is this an error or...

Now tv sports not working

My NowTV sports HD package is not playing through my box. This is the second time that it has stopped playing

Tmackster by Investigator
  • 44 Views
  • 3 replies
  • 0 Helpful

No access to Hub Manager (192.168.1.254)

I can't access the hub manager.Does not matter if it on my phone, iPad or PC. Safari, Chrome, Edge and Mozilla all have the same result and as usual EE tech support is clueless and advised me to search for a solution here.I have the EE 5G smart hub. ...

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zambeezi by Explorer
  • 36 Views
  • 4 replies
  • 1 Helpful