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Community Activity
Termination fee for upgrading
Been charged £156 termination fee even though haven’t terminated my contract just upgraded which said was free upgrade online , been on the phone to ee and was told nothing they can do.
Download my bill
I am trying to download the bill from website and EE app. But I couldn't find out a bill from both of them. I subscribed a monthly plan. Please help to download the PDF file
Changed broadband package, but do I need new EE router?
I changed my EE full fibre broadband package to a cheaper slower speed, but EE have sent me a new router and I am wondering if I have to use it because I then have to change all WIFI passwords on my equipment. Why can't I just use the old router and ...
ONT box in integral garage
I've got Openreach coming out in 10 days to install my FTTP. In an ideal world I would have the ONT fitted where the current BT master phone socket is in our kitchen but it won't fit in that space. The current copper line comes in through the garage...
Video playback issues on S24, sent to repair but couldn't reproduce.
I've had an issue with my S24 since I obtained it on contract just over 6 months ago, it's an issue that's annoying but that doesn't make it unusable, but it's annoying.Basically, in certain applications when playing a video, the video will become pi...
Problem internet,None Apps don't work
HIHere's the problem:Only Instagram, Telegram and other messengers work️Browser, YouTube, navigation don't work️The EE app shows that everything is active and fineI don't know if it's related to my trip a week ago from holiday, I had roaming connecte...
Terrible signal
All day the service to recieve internet has not worked or it has cut in and out constantly. When you check the ee website to see the service area check it doesn't work. Network status to 150 also does nothing.Glad I'm out of contract absolutely ridic...
Billing
I need to discuss the charges of £472.88 which have been taken from our bank account
Lycamobile not receiving calls from a UK(EE SIM) mobile.
I am in Portugal with my UK mobile(dual SIM) and an EE account. The other SIM is a Portuguese Lycamobile SIM.I've tried several times to phone an Irish Mobile (Lycamobile SIM) and the call will not go through. My wife is also on an EE mobile, and she...
EE Online Store
Hi folks,I'm trying to upgrade my device to a iPhone 16 'Nearly New'.I chose the device, maxed out the amount I pay for the device up front. Chose my plan and added to the basket. Went through check out and it errored out before payment.When I went t...
