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Boosting WiFi

talksr86
Contributor
Contributor

‎16-06-2021 12:04 PM

I have been with EE for my broadband for over 10 years. I am currently on the Fibre broadband and have the black EE router the same as the BT one.

 

Everything has been working lovely, however wireless devices have been struggling. I have two additional Apple Airports hardwired into the router in different parts of the house but they are getting old.

 

I am lucky enough to have a new build with ethernet ports which go back to my Smart Hub. I can see on the EE site that they do the round white disks just like the BT ones. Am I able to get these disks as I am already a broadband customer? Or can I get the BT versions from Amazon or similar and would they be compatible?


Thanks in advance for any help‌‌

 

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎16-06-2021 12:25 PM

From what you say you have the black EE Smart Hub. The white EE Smart WiFi Disc is intended to work with the white EE Smart Router. I dunno whether it will work with the EE Smart Hub.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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pip11
Scholarly Contributor
Scholarly Contributor

‎16-06-2021 12:41 PM - edited ‎16-06-2021 12:42 PM

The ones from Amazon should work with your hub. They are designed to work with any router.

Funnily enough they won't work with the EE smart router or BT equivalent.

0 Helpful