Boosting WiFi
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‎16-06-2021 12:04 PM
I have been with EE for my broadband for over 10 years. I am currently on the Fibre broadband and have the black EE router the same as the BT one.
Everything has been working lovely, however wireless devices have been struggling. I have two additional Apple Airports hardwired into the router in different parts of the house but they are getting old.
I am lucky enough to have a new build with ethernet ports which go back to my Smart Hub. I can see on the EE site that they do the round white disks just like the BT ones. Am I able to get these disks as I am already a broadband customer? Or can I get the BT versions from Amazon or similar and would they be compatible?
Thanks in advance for any help‌‌
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‎16-06-2021 12:25 PM
From what you say you have the black EE Smart Hub. The white EE Smart WiFi Disc is intended to work with the white EE Smart Router. I dunno whether it will work with the EE Smart Hub.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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‎16-06-2021 12:41 PM - edited ‎16-06-2021 12:42 PM
The ones from Amazon should work with your hub. They are designed to work with any router.
Funnily enough they won't work with the EE smart router or BT equivalent.
