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Billing

ChristineBW
Visitor

Where do I find a breakdown to the cost of each call? My first pack has been used yet nothing showing in costs. 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

@ChristineBW : There are no bills for PAYG. If you've made calls & texts from your current pack there are no costs to breakdown. These are usually covered by your pack which you paid for when you bought it from your PAYG credit.

 

You may view your current usage for up to the last 30 days under "Your usage" on the landing page of your online MyEE.

 

 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

@ChristineBW : There are no bills for PAYG. If you've made calls & texts from your current pack there are no costs to breakdown. These are usually covered by your pack which you paid for when you bought it from your PAYG credit.

 

You may view your current usage for up to the last 30 days under "Your usage" on the landing page of your online MyEE.

 

 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP