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Add a new number to share data

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Coops100
Visitor

‎04-09-2021 11:29 AM

I have a portable modem which I can share data from & gift to family members who use EE. The only number I have been able to enter on the app is my own. How do I add other numbers ?

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XRaySpeX
EE Community Star
EE Community Star

‎04-09-2021 02:28 PM

Are you all under the same MyEE family a/c, not PAYG? You need to be to be able to gift data. See Gift Your Data and Set Controls .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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Leanne_T
EE Community Support Team

‎04-09-2021 11:59 AM

Hi @Coops100

 

Thanks for coming to the community. 

 

Are you on the same EE pay monthly account? 

 

Thanks 🙂

 

Leanne.

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XRaySpeX
EE Community Star
EE Community Star

‎04-09-2021 02:28 PM

Are you all under the same MyEE family a/c, not PAYG? You need to be to be able to gift data. See Gift Your Data and Set Controls .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Morts1010
Visitor
In response to Leanne_T

‎29-11-2021 08:12 PM

Yes we are

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XRaySpeX
EE Community Star
EE Community Star
In response to Morts1010

‎29-11-2021 08:15 PM

@Morts1010 : Good! Then you'll be able to.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Leanne_T
EE Community Support Team
In response to Morts1010

‎30-11-2021 09:45 AM

Morning @Morts1010

 

You can find full details in our How do I gift my data and set controls?, Help page 🙂

 

If you have any questions let us know. 

 

Leanne. 

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tandy76
Visitor
In response to XRaySpeX

‎03-12-2021 11:48 PM

No it's my pay as you go number 

 

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XRaySpeX
EE Community Star
EE Community Star
In response to tandy76

‎04-12-2021 12:08 AM

@tandy76 : You can't share data with a PAYG no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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