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Community Activity
Switch 2 Restock
I wanted to order a switch 2 but they are out of stock and the only ones in stock are the EE Gamer’s Data Pass ones. so was wondering if there's a eta on restocks
Resolved! DPD Pin Code - Incorrect Mobile Number
I’ve just tried to take delivery of a Switch 2 and was asked for a PIN code which I’ve never received.Checking the order the mobile number on the order isn’t mine, any of my families (all on the same EE account) or any number I know. It’s a guy at th...
Roaming Incoming Calls outside EU
Hi Community, I made the mistake of swapping my mobile device within my home country, causing alot of Mobile Banking disruption. Old phone is formatted and my bank is trying to call me but I'm not on a roaming plan nor have an active Subscription. An...
US data roaming
Hello,I am trying to switch to my US data roaming add on however I can’t see this on my account and I am having trouble logging into my account on the app.
Resolved! I lost my sim card
I lost my phone this weekend and need to order a new SIM card, is it possible to get one with the same number?
No Data Since 27 May – Plan Still Not Renewed on 6 June
Hi, I’ve had no data since the 27th of May.My plan was supposed to renew automatically today (6th June), but it hasn’t activated — and I have not purchased any data add-on today.I’m stuck without any data even though I should now have 77GB from my pl...
How to give positive feedback to customer service team
Good evening, Today I spoke to a gentleman, his name was Chris. It would have been good if I asked what his last name was. He was excellent and really helpful with my query. Guided me through what he would have suggested me to do in my previous call...
Resolved! Reminders List?
Hi there, just moved over to EE TV from Sky so still getting to grips with the finer points of the interface. Under 'My TV' I can see which programmes I've set to record, but I can't see which programmes I've set reminders on. Is there a way to see...
Slow download speed despite strong 4G or 5G signal
HiIn some areas I find that even though my phone has a medium/strong 4G or 5G connection, the internet is virtually unusable as the download speeds are less than 1Mb. There doesn't seem to be a pattern, though some areas seem more prone than others.F...
