Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Billing

Alyp1
Contributor
Contributor

‎08-10-2021 07:07 PM

I am trying to contact 150 or chat online at 7 pm when you tell me you are open till 10 on one page or available to chat all hours on another ?  No one is answering chatting since 6.30 . I can’t pay my bill and need two weeks until my first pay comes in after being out of work for months , Another bill has now gone on too making thing even worse please help me I’m so worried . I’ve ended one of my 3 contracts this month so from now on it will be easy to pay on time I just need until 25th to pay it all off as I am completely broke until then , please please help me I need my phones for work 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎08-10-2021 07:37 PM

@Alyp1  customer services is open till  till 9 o’clock, live chat is the same time as it’s both customer services.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Leanne_T
EE Community Support Team

‎09-10-2021 07:53 AM

Hi @Alyp1

 

Thanks for coming back to the community. 

 

If you're unable to pay your bill this month, the best thing to do is give us a call on 150 and the team will help you with the payment. 

 

By speaking to us, we can work with you to see if we can keep your service active and give you one less thing to worry about.

 

You can find further help in our Help if you can't pay your bill, Help page. 

 

Thanks. 

 

Leanne.

 

0 Helpful