Billed £29.24 for £28 contract, no other charges listed.

[Galileo]

This is puzzling, I have the following plan:

Smart SIM UL £28 24m

Which I thought would cost £28.00, and yet every month I get charged £29.24 and I have no idea why, no other charge lines are listed on my statement:

Am I missing something really obvious?!

[XRaySpeX · Accepted solution]

Have you held this contract since at least 31st March? If so, the annual  Mobile CPI+3.9% (=4.5%) price changes has been applied to your original monthly price.

[Galileo]

Took the new contract out in March, that was sneaky! I shall have words with EE, but thanks for solving that one.

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.