Battery charge and data issues
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28-12-2020 03:37 AM
Got Samsung S20+ back in March 2019 and over last week I've been having some major issues with battery loss and the use of my data.
I'm losing about 60% of my battery in about 3-4 hours compared to previously where battery would easily last about 16 hours... I have tried and still got in place a wide array of recommendations I regards to battery usage but its had no effect.
The data usage seems to be an intermittent issue where all data use stops working, including WiFi and in order to fix it I need to fully switch off the device for several minutes before turning back on again... any ideas?
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28-12-2020 06:32 AM
Hi @CJM13
Have you checked your battery usage to establish what is draining your battery?
Your data sounds strange, best contacting Samsung support
https://www.samsung.com/uk/support/
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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