Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

BT Sport

DaveDenton
Explorer

‎02-11-2021 05:46 PM

Upgraded my Tariff, but my add-on has kicked me out, saying not eligible.

I am.

I was before.

 

Any ideas gratefully received.

0 Helpful
2 REPLIES 2
Goonie1987
Investigator
Investigator

‎02-11-2021 05:57 PM

I or more specifically customer service  had loads of problems adding the large screen back on after an upgrade. After 45 mins on the phone to customer service it finally got sorted - might just have to bite the bullet and call.

0 Helpful
DaveDenton
Explorer
In response to Goonie1987

‎02-11-2021 06:20 PM

Thanks Goonie

Made the call... and 22 minutes later they are sending up the line to someone who might know how to help.

So glad I specifically stated that I wanted NO CHANGES from the current set up, because it always, always c*cks up! Grrr!


Sent from Mail for Windows
0 Helpful