BT Sport with Large Screen Ultimate confirmation
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11-08-2021 11:27 AM
Hi,
I’ve added this to my account (a few issues but the EE team was great in this instance).
Now I was assured by the two members of the EE team that I spoke to that this add on now includes Ultimate and therefore I can watch the upcoming games this season in 4K (4K HDR is coming soon I believe).
Can someone clarify on here however that this is indeed the case.
Thanks!
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11-08-2021 01:45 PM
@BMox81 If you have purchased the BT sport monthly pass at £20 this includes the large screen access. There is a cheaper pass at £10 and that’s just to watch via the app and this doesn’t include large screen access.
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11-08-2021 01:52 PM
I have an EE subscription and within the app I now have the BT Sport with Large Screen. This costs £15 but I’ve got 3 months loyalty so my first payment will take place in November.
Two EE representatives I spoke to yesterday and today said that this add on includes Ultimate and therefore 4K.
Can this be confirmed here please?
Thanks.
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11-08-2021 01:53 PM
Hi @BMox81
Welcome to the community. 🙂
BT Sport Ultimate is an option for your Smart Benefit. Events will be shown in HDR, 4K, 4K HRD depending on the event and device.
Chris 🙂
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11-08-2021 01:57 PM
Is there a difference between add on and smart benefit?
As far as I’m aware my contract doesn’t contain a smart benefit.
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11-08-2021 02:22 PM
Not to the service, no, @BMox81
Add-on means you pay on top of your plan, Smart Benefits are included with your plan (if you plan comes with them).
Chris
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11-08-2021 02:30 PM
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11-08-2021 02:39 PM
Hi @BMox81
If you have BT Sport Ultimate on your account, then yes. It's difficult for me to confirm 100% as I don't have access to your account here.
The screenshot that you've sent me just says 'BT Sport with Large Screen access'. If our Mobile Care team have confirmed twice that you have BT Sport Ultimate, then I'm sure you will have. 🙂
Chris
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21-08-2021 01:16 PM - edited 21-08-2021 01:22 PM
@BMox81 I have BT Ultimate which does broadcast 4K but not HDR via ATV but I can get Dolby Atmos.
If you have a Smart TV you can download the app via the tv which you can then get 4K and HDR although I can’t get Atmos.
