Awaiting order no information given

[Jesslouise87]

Placed my upgrade order, received confirmation email and nothing since. Looked on here first and followed advice given to ring 150. Rang twice today and been cut off both times. On hold again now 🙄

[James_B]

Hi @Jesslouise87,

Welcome to the EE Community. 🙂

When did you place your order?

Which phone did you upgrade to?

Thanks

James

[Jesslouise87]

All sorted, spoke to someone and it's being delivered Monday 👍🏻

[James_B]

That's great @Jesslouise87 🙂

Thanks for letting us know.

James