Awaiting confirmation

Shannonsummer23
Visitor

‎01-01-2021 02:57 PM

I ordered an iPhone 12 pro on the 13th December but I have not recived my phone and the track app still says awaiting confirmation. Is this normal?

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎01-01-2021 04:59 PM

Hi @Shannonsummer23 

 

There is no stock. When devices are receiving from Apple. These are sent on a first come first serve basis. 

 

You will need to keep watching the tracker. If you want more specific information the you will need to call EE CS on 150. 

 

Thanks

 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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