Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Apple iphone 11 working only on wifi

Ruthie31
Investigator
Investigator

‎31-08-2021 07:00 PM

Anybody having issues with Iphone 11 not working unless-you are connected to wifi? 

0 Helpful
5 REPLIES 5
Fatboy71
Ace Contributor
Ace Contributor

‎31-08-2021 09:17 PM

If you turn off wifi, are you getting any service/signal shown?

 

 

Chris_B
EE Community Star
EE Community Star

‎31-08-2021 09:23 PM

@Ruthie31 Try open the control centre and make sure this is green. 

10D3E4AF-6B91-47B3-89EE-179FEAC54486.jpeg

 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Ruthie31
Investigator
Investigator
In response to Chris_B

‎01-09-2021 01:22 PM

It’s showing as green 

0 Helpful
Ruthie31
Investigator
Investigator
In response to Fatboy71

‎01-09-2021 01:23 PM

I have 1 bar and 4G

0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to Ruthie31

‎01-09-2021 02:06 PM

@Ruthie31  What is the signal like outside your property?  Do you get more cellular bars ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful