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15-09-2020 09:39 PM
Apple just announced series 6 available 18th in UK
nothing showing on EE yet , still advertising the series 5 🤦🏽♂️
Any news on when we will be able to order and pricing EE?
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23-09-2020 05:04 PM
Hi @adthepad,
We have sent feedback to the relevant team regarding the wording on the website to make it clearer as to what the current stock level is.
Alex 🙂
23-09-2020 05:07 PM
Unfortunately Alex_S, every thime i go on chat i get told my enquiry cannot be done on chat and i have to call 150. It doesn’t matter which option i choose, i still get the same outcome.
23-09-2020 05:13 PM
Hi @adthepad,
Thanks for getting back to me.
I'm sorry you are unable to access our team via chat team right now.
As soon as your device is available for dispatch we will be in touch. Once you receive your confirmation email with your order reference, you can track your order online.
When you device is with DPD, you will receive a text from them with your delivery details.
Alex 🙂
23-09-2020 05:17 PM
Thank you Alex_S,
Hopefully they will arrive in the next few days.
23-09-2020 06:19 PM
I had to place a new order rather than do an upgrade as it insisted on sending a message to the watch that was flat. same price just need to bin the connection to my series 4 whenever the watch ships.
24-09-2020 09:58 AM
Still no delivery date 😞
24-09-2020 07:47 PM
So my graphite SS order just updated to 'on track'.
24-09-2020 07:50 PM
Hi Alex,
Good to see feedback does result in action, as the wording has changed, although still rather ambiguous changed from "In Stock" to "Available to order" in the same green text rather than "Out of Stock" or "Pre-order".
It seems that there is no consistency across the various models. Other models that are out of stock such as the 44m Aluminium in Silver shows:
Out of stock now
Available to order. Expect despatch within 7 days.
Or alternatively the Nike 44mm which says
In stock
Available to order. Expect despatch within 7 days.
I do hope communication does improve before the iPhone 12 release next month, if only to avoid another round of unhappy customers
24-09-2020 07:54 PM
Mine has updated to the same, although what exactly that means I have no idea!
Expected Delivery still shows "Awaiting Confirmation"
24-09-2020 08:09 PM
Still no change to mine 😒