Apple Watch 6 won't add data plan

toms543
Visitor

‎23-09-2020 09:15 AM

I got my Apple Watch and when I try to set up data plan I get this message.

"our system checks show that you aren't currently eligible to buy an additional line for this device"

"There are a few reason this happens. Call us on 150 and quote code 007 and we will look into it for you"

Tried calling and can never get through, tried online help and they couldn't sort it

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎23-09-2020 10:24 AM

@toms543   You’ll have to call and be patient when calling.  Only customer services can help you with this. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.