Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15505 Views
  • 51 replies
  • 65 Helpful

Annoying sim card alert message

Every so often: at least twice a day; (sometimes a dozen times in one hour) I get an alert message telling me the sim card isn't working and I'll be unable to use my phone or connect to networks ... even though my phone continues to work as it should...

Tabbo by Investigator
  • 868 Views
  • 12 replies
  • 2 Helpful

Delivery

Maybe I am being a bit impatient.  I ordered my new phone on Friday and I am working from home this week and cannot get an update as to what is happening.  The phone I ordered was in stock too.  I asked if I could have it delivered to my local store ...

Fayster by Contributor
  • 1182 Views
  • 3 replies
  • 0 Helpful

Apple Watch 6 won't add data plan

I got my Apple Watch and when I try to set up data plan I get this message."our system checks show that you aren't currently eligible to buy an additional line for this device""There are a few reason this happens. Call us on 150 and quote code 007 an...

toms543 by Visitor
  • 875 Views
  • 1 replies
  • 2 Helpful

eSim after factory reset

I have an eSim with an iPhone 8. If I do a factory reset on my phone, can i re-activate my eSIM on the same (or even a different) phone?

Andy117 by Explorer
  • 2681 Views
  • 4 replies
  • 1 Helpful

Resolved! Money hasn't left my account.

I ordered a Samsung Galaxy A20e white, 32GB and the order has been confirmed. However, for some reason the money hasn't left my account? Will the money leave my account once the phone is dispatched or what? I'm a little confused, help please, thank y...

J_Allport by Investigator
  • 2208 Views
  • 5 replies
  • 1 Helpful

Airpod Pros crackling

My Airpod Pros have begun crackling in use, which is apparently a common problem needing replacement as the answer. I've tried the possible fixes Apple suggests on its website. Apple wants a receipt in order to process the replacement, but I don't ha...

Coileach by Investigator
  • 755 Views
  • 3 replies
  • 1 Helpful

Resolved! iTunes help

I just got my new iPhone and can’t set up iTunes music as it says I need to pay but I have it on my account for free. Help please

WiFi Connection Problems with Huawei B525S 4g Router

I have recently started having problems with my Huawei B525S 4G Router - My IPad and Iphone wont connect to the WiFi and I keep being told I’m using the wrong password, but I’m not. If I switch everything off and on again then it connects fine. Any i...

CAT0053 by Investigator
  • 1311 Views
  • 4 replies
  • 1 Helpful