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07-12-2020 05:14 PM
I have just been messaging EE try to get my Apple Watch series 6 connected to my account. I was told this would be £5 pm. Trouble is when I try to update EE on my phone get message, "System check shows you are not eligible to buy additional line for this device." the person I was getting help fro gave me two phone numbers to get this sorted. I lost the numbers can anyone help with wha the numbers are? Thanks
07-12-2020 06:10 PM
@Jaydees it’s £7 per month not £5. (it used to be about 2 years ago) You can only add an Apple Watch to a contract device. So if the device is on PAYG it’s not possible and this also applies to a business tariff.
07-12-2020 06:18 PM
Thanks for the reply. I was told £5 But I believe you are right and it is £7. I have found my helpline numbers and as I type I am on hold with tech people who are moving my problem up the chain. It seems to be known issue. I will update when I get a result.