Community Activity
Resolved! Non digital phone on digital voice
I never use my landline except for taking calls from an intercom to which I respond with the hash key. I've just had my service transferred to digital.My old (digital) phone doesn't seem to work for the intercom any longer - although the hash key doe...
Resolved! Partial Broadband Dropouts
As of last week, I have been getting full dropouts in Wi-Fi service and some Ethernet dropouts (some devices still work via ethernet and other's don't such as EETV). Not sure if "dropouts" is the proper terminology but all the devices are still conne...

Hub dropping connection
Hi guys. I've got a hub where the lights indicate that it is still connected and yet the connection drops. Not a wireless issue as it affects wired connections too. EE and Openreach have looked at this and say they can't find anything wrong. Ring...
BTP-11195c
I can't get my eetv channels to work it comes up with btp-11195c code no discovery plus channel or any sky channels??Help
Roaming in Asia country - Vietnam
Hi EE community,I will travel to Vietnam for 1.5 months. I know EE has roaming service for traveling in EU. I wonder if there is any similar package for Asia, like Vietnam. I will need to call and receive calls for work only. Currently, I am on Pay A...
Resolved! New contract
Hi when I upgraded my phone and contract yesterday 04/07/2025 i noticed when in the shop I couldn’t get online. I had signal and was online in Costa coffee opposite prior to entering the shop. I upgrade my contract and was happy with the sales assi...
Netflix Premium upgrade not wanted
Every month I have been sent an email saying thanks for your order of upgrading your Netflix subscription to premium......I do not use Netflix and this is the third consecutive month it has happened . After several phone calls got recredited, now at ...
Billed for calls I did not make
I have been billed for calls to a number that I did not make. 100% I did not make them. I was on call to customer services for 1 hour trying to sort this out. It felt like they thought that I was lying but I was telling the truth and they did not lis...