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09-12-2021 02:06 PM
Hi there, I ordered an X Box Series S with additional controller as an add to plan in 24th November with a £10 upfront payment which was successfully taken. I then received an email with an order number telling me it's on the way and to look out for tracking info but have heard nothing since and can't track the order with the code?
09-12-2021 04:00 PM
Hi @lucysh
Welcome to the community.
I'd recommend speaking to our Mobile Care team to check your order.
Chris