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29-08-2021 04:10 PM
For many months I have successfully used 150 to add data to my phone as and when needed. If I send ADD DATA to 150 it gives me a list of data add-ons available. However when I try one - for example 150Mb WEEK - I get no response. This service stopped working just a few weeks ago. Has something changed?
30-08-2021 07:35 AM
Hi @jdlambert62
Thanks for coming to the community.
Can you add data if you visit add-on.ee.co.uk?
Thanks 🙂
Leanne.
30-08-2021 09:50 AM
I don't know as I didn't try that. I have added data via MyEE but the minimum is 2GB for £10 which is way more than I need.
I just want to find our why the method I've used for months has suddenly stopped working.
Has anyone else had this problem?
30-08-2021 09:59 AM
Hi @jdlambert62
If texting ADD DATA to 150, is no longer working for you, please give our Pay as you go Care team a call on 150, they will get this looked into for you.
Thanks 🙂
Leanne.
30-08-2021 10:03 AM
Thanks I have already done that - they are looking into it but I am still awaiting their response. So I just thought I'd see if it was something others had experienced - it seems not but thank you anyway.
30-08-2021 10:05 AM