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Adding a new phone to my account

EdmundHD
Explorer

‎04-12-2021 07:21 PM

I currently have one Pay As you Go mobile registered to my EE Account.

 

I have purchased an Apple SE I-Phone with an EE Sim Card and have signed up to a direct debit payment of £10.00 a month.

 

Can I add the I Phone to my existing account?

 

The Help says I should go to Account Settings but this is not visible when I log in to my account.

0 Helpful
3 REPLIES 3
XRaySpeX
Grand Master
Grand Master

‎04-12-2021 08:04 PM

No, you can't add a contract no. to a PAYG a/c. They don't mix.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
EdmundHD
Explorer
In response to XRaySpeX

‎04-12-2021 08:41 PM

So do I need to set up a new account for the I-phone?

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to EdmundHD

‎04-12-2021 08:43 PM - edited ‎04-12-2021 08:43 PM

Yes, with a separate email addy.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful