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Activate sim

RifathRish2427
Explorer

‎25-12-2020 12:33 PM

Hi I’m struggling to activate my SIM card I call customer service they not answering. They just say try with online. It’s urgent. Thanks 

0 Helpful
5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

‎25-12-2020 12:43 PM

Are you on contract or PAYG?

 

Where are you?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
RifathRish2427
Explorer
In response to XRaySpeX

‎25-12-2020 12:45 PM

Hi monthly 

0 Helpful
RifathRish2427
Explorer
In response to RifathRish2427

‎25-12-2020 12:46 PM

I’m in contract 

0 Helpful
RifathRish2427
Explorer

‎25-12-2020 01:27 PM

Hi I’m struggling to activate my sim. I call customer service they not answer. It’s urgent please. Thanks 

0 Helpful
Leanne_T
EE Community Support Team
In response to RifathRish2427

‎26-12-2020 10:44 AM - edited ‎26-12-2020 10:47 AM

Hi @RifathRish2427

 

Thanks for coming to the community.

 

Is the SIM card a replacement and you no longer have the old SIM card?

 

Or, have you upgraded and you still have your old SIM?

 

Thanks 🙂

 

Leanne.

 

 

0 Helpful