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Apple Watch problem connection.

daniellekalis
Explorer

‎25-12-2020 01:05 PM

Got a series 6 apple wifi/cellular watch tried to connect mobile data via login page but won't connect, do I need to purchase a extra data pack? 

 

If so how do I do this and connect it?

 

Thank you

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎25-12-2020 01:55 PM - edited ‎25-12-2020 01:56 PM

@daniellekalis   You can only add the watch to a contract account it’s not available to PAYG accounts.  And you set this up via the watch app. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Leanne_T
EE Community Support Team

‎26-12-2020 10:54 AM

Morning @daniellekalis

 

Thanks for coming to the community.

 

Do you have a pay monthly or SIM Only account with us?

 

If so, you would need a 30-day smartwatch plan to use cellular, this is £7.00 per month with 10GB of data.

 

See our How do I pair my Apple Watch with my iPhone, post for help getting set up 🙂

 

Leanne.

 

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