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1281609posts
Community Activity
Close Account
I want my account closed.....After having a lot of network reception issues, for calls and mobile internet.. I spent many hours talking to support to get nowhere!I was told buy the operator on the 3`rd call to "Use the puk code I requested" = Told to...
Switched tariff but no service
Hi, I recently switched tariff after many attempts it was finally sorted after complaining. However my digital home phone is not working and I keep getting a voice recorded message saying that it’s not working. I called EE and went through troublesho...
RCS not sending but can receive
Since two days ago my RCS haven’t been sending in my IPhone 16, I’ve updated and reset network settings etc but it’s still not sending. I can receive RCS but they will not send. Anyone got any clue?
Factory reset of TV Box Pro
When I first set up my hub and TV box back in January 2024 the instructions were ambiguous (EE support acknowledged this). As a result I didn't set it up to use Freeview via the aerial and have regretted it ever since because I lost PBS America and T...
Daisy chain EE Smart wifi Plus extenders
Does anyone know how to daisy chain EE Smart wifi Plus extenders?I’m trying to extend our wifi coverage to the summerhouse at the far end of the garden. I’ve positioned one extender in the kitchen window and that is working fine, pale blue light and ...
Tv glitches
Tv glitching needs sorting before I get fed up and cancel
Resolved! 5 pack is automatically activated
.I need to change to the 15 pack. Why is the package charged automatically?
Internet Connection
Having issues with my internet connection. Everything is paid up to date and I've checked status checker and no known problems in the area. It's been going on for over a week now. When i look at my online account that that particular number is says o...
Devices disconnecting every 5 minutes
Hello . We switched to EE in October from Sky and have had disconnection issues from the WiFi hub since it was installed. ( Essential Fibre 36 ) The lights on the hub never change but basically we will lose connection every day several times a day. S...
Tv and tnt package
Hi I ordered a TV with tnt package on the 22nd march. I have received no info on delivery, my order page says it would be delivered in 48hrs by parcel force but I've had no notification that it has been shipped or email from parcel force. Getting a b...
