2108016members
1916online
1310666posts
Community Activity
Missing IPv6
I have just transferred from BT, where I had IPv6 working. It has disappeared with the transfer to EE and the EE hub. Why might that be? Is it fixable?
Resolved! Leave EE without calling
I've had to move rapidly and was unable to call to cancel my phone bill. How can this be done without calling? Obviously can't call from an international number.
Resolved! No call back
I’m waiting for a call back from Customer Support but it’s been five hours and I’m wondering if something’s gone wrong. The first time I used this service I got a text saying I would get a call within 10 minutes and got one in 30 minutes. Does the la...
Tv box
I was trying to reset my box as it wasn’t recording right. I started the factory reset, but now it is stuck on “start setup”. I have tried everything, turned everything off, including the router, unplugged the aerial, but it just seems jammed. So now...
eSim activation without my old phone
My old iPhone 14 had a broken screen, so it was replaced through insurance. New phone arrived today and courier picked up the old phone.I have been trying to get an eSim downloaded and working but the only way to do it is to get a Pin from the old p...
Resolved! 4G Mobile WIFI won't connect
I recently changed from pay as you go to pay monthly on my 4G Mobile WiFi. Since then it won't connect to any streaming service on the TV's, Nvidia Box, PlayStation 5 etc.Advise was to contact every brand of TV its not working because its not their p...
Trying to call Austrian number +4351717
I am trying to call OBB in Austria, using +4351717. I have roaming and international dialling included. I get the message it is not been possible to connect your call.When I do this from my BT phone it works without a problem, when I try it with my E...
Refund
Hi, I'm texting about a £10 data pack on my account. I don't remember purchasing this pack, and I've barely used any of the data. I canceled the pack for next month, but I was hoping to get a refund for this month since I didn't intend to buy it. Can...
Resolved! No discount even though it says I do.
I am subscribed to the £10 pay as you go subscription pack, I have reoccurring payments come out each month to cover this. It says that I have a 10% discount because of this yet I have never had any discounts and I’ve been subscribed for over a year....
Resolved! Can't use data or phone abroad even though I paid for Global Roaming
I'm in Denmark, and on arrival I got a text telling me that with my Global Roaming package, I could use my data and phone like usual.When I tried to, the phone told me Roaming was switched off and took me to Settings. Problem was, when I got to Setti...
