A51 Speaker problem
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
28-11-2020
10:25 PM
- last edited on
29-11-2020
09:16 AM
by
James_B
Hi not sure where to post this got couple new upgrade 2 weeks ago sadly Samsung A51 has no audio sound now, weirdly when on call cant hear anyone unless I put speaker on but when watching videos I have no sound im really annoyed as all shops are closed whats the best thing to do?
Thanks L1ndac
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
29-11-2020 09:24 AM
Hi @L1ndac,
Welcome to the EE Community. 🙂
Have you checked your volume settings?
Go to Settings > Sound and vibration. You'll have separate volume sliders for media and call volumes.
Thanks
James
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
29-11-2020 01:52 PM
You could try starting the device in safe mode (if you have not already done this) and perform some tests; make a call, record a video - playback the item recorded - check for sound.
https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
29-11-2020 02:45 PM
Hi thanks, you wouldn't imagine you would have to do this with a brand new phone no sound when watching videos, when making a call no sound in ear speaker nor can the person here me unless I'm on hands free really strange thanks for your help will be returning this phone
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
29-11-2020 02:50 PM

- Re: I want to speak to a human regarding a top up that hasn’t gone on my phone in Archived Posts
- Samsung A52 and XBox Black Friday deal in Archived Posts
- How can I make my phone ring for longer? I get the messageConn MMI code invalid. in Archived Posts
- Transfer my old number from Lycamobile to EE in Archived Posts
- Upgrade router to Wi-Fi 6 in Archived Posts