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22-05-2020 10:16 PM
I replaced a osprey2 mobile wifi because it had a swollen battery & I was worried it would catch fire, with 2 off 4 gee mini wifi dongles, the speed is atrocious with 0.5mps or less on both units, the osprey gave 50mps, why is there such a difference, the price per month is the same ?
23-05-2020 08:07 AM
Hi there @Merloman
Thanks for coming to the community.
Do we have any signal problems showing for your area on our EE Network Status Checker?
Are you using the same SIM card in both devices?
Speak soon 🙂
Leanne.
23-05-2020 01:37 PM
Hi Leanne
yes checked coverage it's all ok
have separate SIM cards
done speed check, get between 0.5 & 1.5 mbs on each of them but very slow at starting,
if I connect via iPhone it goes at 45
my wife's a teacher & is supposed to be teaching online from home, it's impossible at the moment unless you connect to the iPhone but then data goes fast, not impressed
John
24-05-2020 09:06 AM
Hi @Merloman,
Please get in touch with Customer Care so our Tech Gurus can take a look at this issue for you.
They'll be happy to help.
Thanks
James