4g device not received

Hh13
Visitor
  • Can’t get thru on phone 
  • no direct chat
  • had enough people to call me 4 times when you wanted to sell me something but not when I need something 
  • still got my wrong address despite me advising you twice
  • guess my device will be at old address
  • maybe you will contact me when I cancel my dd??
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

@Hh13 wrote:
  • maybe you will contact me when I cancel my dd??

No, but maybe some debt collectors will as well as marring your credit record. I wouldn't do that!


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James_B
EE Community Manager
EE Community Manager

Hi @Hh13,

 

Welcome to the EE Community. 

 

I'm sorry to hear there has been a problem with your order.

 

You can chat with Customer Care via our get in touch page.

 

They'll be happy to help.

 

James