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4gee mini Wifi red signal

Dmilton57
Contributor
Contributor

Been like it for nearly 2 days now, ee trying to fix it but taking their time! Anyone else having this problem? Everything connects fine just no signal so doesn’t work!!!

34 REPLIES 34

I don't work for EE I'm just EE customer like yourself and I'm trying to help you but if you feel that you've already spoken to EE and they are aware of your situation and it's at hand then I suggest you continue down that route.

STILL NOT WORKING!!! Has been two weeks now, what a bloody joke

Christopher_G
EE Community Support Team

I'm sorry to hear that, @Dmilton57,

 

I'd recommend speaking to our Technical Support team again so that they can look into why this still isn't working for you.

 

Hopefully they can help you get back up and running.


Chris

Dmilton57
Contributor
Contributor

I am in the same boat it has been 3 weeks now!!! 

Christopher_G
EE Community Support Team

Hi @Dmilton57

 

Has yours been diagnosed as faulty too? What was the problem with it?


Chris

I’m having exactly the same issue... I waited 40mins to contact support and when they EvEnTuAlLy picked up the call dropped due to poor connection and then had no call back! 

very frustrating... 

Leanne_T
EE Community Support Team

Hi @Holty62

 

Thanks for coming to the community. 

 

I am very sorry to hear this. 

 

What seems to be the problem with your WiFi device? 

 

Have you contacted our Tech Gurus again since you posted? 

 

Thanks, 🙂

 

Leanne.

I have had my 4G Wifi Mini box for the best part of a year and it has been
fantastic!

However, my phone can connect to the box but there is no internet
connection and this has been the case for about a week.

I have done the classic on & off, even took the battery out but my signal
indicator remains to stay red. It does occasionally flash red and blue but
the issue remains the same.

Thanks,
Leanne_T
EE Community Support Team

I see @Holty62

 

Thanks for the quick reply. 

 

I've sent you a private message on here for some extra details. 

 

Speak soon 🙂

 

Leanne.

Mine wifi mini device have the red light on signal bar ,was working fine then just stop getting any signal ,it's payandgo and I just top up the date and can't use it.  I reset it but nothing. Disappointing.