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4g home modem gifting

wheelyuk
Contributor
Contributor

‎05-10-2021 02:31 PM

I have 4g unlimited home router, it says I can gift data, I have 70g,and want to gift to another mobile on the same account but it wont let me can someone tell me why ?

0 Helpful
6 REPLIES 6
XRaySpeX
EE Community Star
EE Community Star

‎05-10-2021 03:01 PM

You have 70GB of what? To gift? Of your monthly allowance left? ...

 

Have you already used data this month for your own use? That eats into your gifting allowance. You may only gift data from the 1st 100GB (120GB if on 5G) data of your allowance each month.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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wheelyuk
Contributor
Contributor
In response to XRaySpeX

‎05-10-2021 03:09 PM

It says on the account that I can data from the 100g I start with I have not gifted any, there is 70g of data left on the unlimited account witch it say I can gift, but when I try it wont let me

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XRaySpeX
EE Community Star
EE Community Star
In response to wheelyuk

‎05-10-2021 03:11 PM

NM you've not gifted any, have you used any yourself? If so, how much?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
wheelyuk
Contributor
Contributor
In response to XRaySpeX

‎05-10-2021 03:39 PM

I have used 30g, using my laptop

 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to wheelyuk

‎05-10-2021 03:43 PM - edited ‎05-10-2021 03:44 PM

Then you should be able to gift 70GB now. You sure the other mobile is not on PAYG?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
wheelyuk
Contributor
Contributor
In response to XRaySpeX

‎05-10-2021 03:46 PM

yes all on same account and same bill

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