Community Activity

EE APP payment issues

Had several failed attempts to make a payment—no idea why it wouldn’t go through. Tried multiple times, no success. I’m open to setting up a direct debit eventually, but only once I see some consistency in the billing figures. Currently, what I see o...

Resolved! No Mobile Internet in Twickenham

Hi,I woke up on Saturday to no internet in central Twickenham, today still no internet and Mobile Status https://ee.co.uk/help/service-status/mobile still reporting issues.I was just wondering if this is going to be fixed soon, as I have to take an o...

Niftie by Explorer
  • 197 Views
  • 4 replies
  • 2 Helpful

Helppppppp

Hello EE Support, I’m in an urgent situation and need help immediately. Suddenly, my phone stopped working — it shows “SIM Not Supported” and I have completely lost network access. I am currently outside and had no way to contact anyone. I managed to...

Maaabyn by Visitor
  • 21 Views
  • 1 replies
  • 0 Helpful

Resolved! Contact a human

WHY CAN I NOT TALK TO A HUMAN. I AM TIRED OF GOING THROUGH PRESS ONE FOR THIS TWO FOR. I AM LOSING TH E WILL TO LIVE. IF I COULD TALK TO A HUMAN ONE MINUTE WOULD DO. ARE ALL MOBILE COMPANIES SO UNCARING OF CUSTOMERS THAT THEY HAVE SUCH DODGY SUPPORT?...

Unable to make calls or contact 150

Hello, I have had a billing issue and my services has been cut off, I have tried calling 150 and 360 to resolve this but when I call the call just cuts off straight away, I have tried finding a live chat on the ee website but I cant find it, how do I...

spazmunk by Visitor
  • 2980 Views
  • 184 replies
  • 62 Helpful

I need a real conversation with someone please

My Contract ended in May 2025 but you are still charging me the same as before, I need to have a conversation with someone about what my options now are, I visited your Shop in Hastings this morning but was told they could not help me until I paid my...

Racist Engineer

I just a terrible experience with a racist disrespectful engineer who was rude by all means and even refused to help to have a look at my broadband issue. After waiting a month !!!!! And took a day off work waiting for the second time!!