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4GEE wifi mini won't work with smart TV or Amazon firestick

KatieB81
Visitor

My mum has a 4gEE wifi mini and tablets, phones, laptops etc work fine on it. However, the JCV smart TV can't connect to the Internet through it, so they bought an amazon firestick for non-smart TV and that won't work with the mini either! Please can someone help me fix this problem for them so they can watch streaming services on their TV rather than on their tablets! 

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

Are you seeing the router's SSID on the TV/Firestick list of networks seen & are you supplying the router's WiFi pwd to it? If so, then what happens?

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Babybritain
Visitor

Hiya, I recently had a mini wifi router and was having the exact same problem. I have found a work around, well it works for me, so definitely worth a try. In order for my smart TV to connect with the 4g router I have to login to the router home page (192.168.1.1) go to status and click disconnect from the Internet. I then go back to the TV and search for the SSID and then connect. I go back to the router home page, select status and connect. I can then watch Netflix etc and stream on the TV. It's bizarre but my TV will only connect to the router when the router is disconnected from the Internet. Bit of a faff but hope this helps. M:)