4G signal lost after updating to iOS 14
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
18-09-2020 03:21 PM
Yesterday I updated my iPhone SE 2020 to the latest iOS.
Since then, I've had little to no 4G coverage: Download speed of 1MB per second when it's working, but half the time there's zero coverage. I've tried restarting my device and switching mobile data on / off.
Any other suggestions / is anyone else experiencing similar issues?
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
18-09-2020 03:33 PM
Hi @Jambo234
Others on here are far more familiar with iOS than I am, but just by means of checking the obvious..
Are you saying you are losing coverage outright? Or that your phone is not connecting to the 4G network, but is falling back on 2G/3G instead? There's a couple of menu options that I suspect could cause this behaviour, a software update could have changed this.
Have you checked for local coverage faults here or asked others who are on EE, just to make sure this isn't a local network issue that's unfortunately coincidental?
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
18-09-2020 03:37 PM
Same
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
18-09-2020 03:45 PM
I was able to resolve my 4G via Settings > General > Reset > Reset Network Settings method. Have you tried this?
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
18-09-2020 11:24 PM
This worked. Thank you!
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
19-09-2020 08:38 AM
Hi all..
just updated my iPhone 11 to iOS 14 and now have no service..
is this ee or Apple..??
Tried turning on/off, resetting network etc..
but still nothing..
Any suggest or is anyone in the same predicament..
Harry
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
19-09-2020 08:44 AM
Have you tried a manual search? Does it see any networks and if so, what happens when you try and register on EE?
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
19-09-2020 08:48 AM
No service at all..
Im having to do all of this through my WiFi..
very frustrating..
Harry
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
19-09-2020 08:52 AM
I’ve just switched off auto service provider and clicked on EE..
still no service..
Harry
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
19-09-2020 08:55 AM
Try Powering off and take the SIM out and re-insert it
