Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15530 Views
  • 51 replies
  • 65 Helpful

Apple Watch Series 6

I recently added an Apple Watch Series 6 40mm to my pay monthly phone plan. I had received an email confirming the order but have heard nothing since then about dispatching the item. The order was placed on Wednesday 7th October and it is now Sunday ...

How do i find out where my upgrade is

I recently upgraded my son and daughters phones that are both on my account. I did them over the phone at the same time I have received one but not the other it has been a week now how do I find out what is going on with the other one thanks for any ...

Samsung Active Watch 2

Hi, I've recently took out a Samsung Active Watch 2 as an add on to my current contract. I took this out just after the pandemic begun not knowing I'd loose hours at work. So unfortunately I am struggling to pay bills. Is there any way I can cancel t...

Faye_b23 by Explorer
  • 800 Views
  • 2 replies
  • 0 Helpful

4G signal lost after updating to iOS 14

Yesterday I updated my iPhone SE 2020 to the latest iOS. Since then, I've had little to no 4G coverage: Download speed of 1MB per second when it's working, but half the time there's zero coverage. I've tried restarting my device and switching mobile ...

Jambo234 by Visitor
  • 5359 Views
  • 21 replies
  • 10 Helpful

Resolved! Phone broke pre contract end. (monthy contract). New phone.

Hello all. Got monthly contact due to expire. In 4 months.  Phone not working well so I thought I'd buy new phone outright and shove existing sim card into it. Will this work or will ee only allow the existing sim to be used in original phone? Then w...

Missile1 by Visitor
  • 1953 Views
  • 1 replies
  • 0 Helpful

Sim problem with new chip in currently used phone

Unhinged I'm using a Samsung A20e phone currently unlocked as far as I'm aware , phone bought from Amazon new. I have bought an EE chip and topped it up . Since I put it in my phone it says SIM card network locked . Now asking for mac code or might b...

North2 by Explorer
  • 449 Views
  • 3 replies
  • 1 Helpful

Connecting a new SIM

I've never been able to get a mobile signal here in the countryside but found out recently that there's an EE mast nearby.  So I put a PAYG EE SIM card in my Samsung A21S as a second SIM but cannot get connected.  The EE network is visible to the pho...

firmware updates..

I got last months security patch on the first of October..  this months has gone live.   Tried a few times says it wasn't available.  Luckily I have a dual sim so my phone is unlocked. I took out my ee sim out and put  my Vodafone in sim slot one. Gu...

lenoir by Investigator
  • 890 Views
  • 2 replies
  • 0 Helpful