£10pack

[704]

How do I come out of the £10pack ,and pay when needed 

[Christopher_B]

Hi @704

Welcome to the community 😊

To stop your pack renewing all you need to do is text STOP PACK to 150.

Thanks

Chris 

[XRaySpeX · Accepted solution]

@704 : Either:

1. Only top up when you need a pack with data.

2. Text STOP PACK to 150 before you next top-up & you can use the SIM for calls & texts but not data as normal PAYG at standard per-unit rates paid for out of your standing PAYG credit balance.

   To save the SIM going into hibernation due to lack of use, just remember within every 179 days (~ 6 months) to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from any Pack or Add-on you might have.