For up-to-date information and comments, search the EE Community or start a new topic. |
05-08-2021 11:58 AM
How do I come out of the £10pack ,and pay when needed
Solved! See the answer below or view the solution in context.
05-08-2021 04:07 PM
@704 : Either:
Text STOP PACK to 150 before you next top-up & you can use the SIM for calls & texts but not data as normal PAYG at standard per-unit rates paid for out of your standing PAYG credit balance.
To save the SIM going into hibernation due to lack of use, just remember within every 179 days (~ 6 months) to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from any Pack or Add-on you might have.
05-08-2021 02:27 PM
Hi @704
Welcome to the community 😊
To stop your pack renewing all you need to do is text STOP PACK to 150.
Thanks
Chris
05-08-2021 04:07 PM
@704 : Either:
Text STOP PACK to 150 before you next top-up & you can use the SIM for calls & texts but not data as normal PAYG at standard per-unit rates paid for out of your standing PAYG credit balance.
To save the SIM going into hibernation due to lack of use, just remember within every 179 days (~ 6 months) to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from any Pack or Add-on you might have.