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100gb data free

manfriday06
Visitor

‎30-11-2020 12:01 PM

I have had the 100gb free sim for a while now and used it to gift data to my main sim. I upgraded my phone last month and I'm now being charged £15 a month for the "free" sim.

How can I take this off?

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎30-11-2020 12:35 PM

@manfriday06   If this is a contract sim you’ll need to call customer services to request this. EE doesn’t allow data gifting from a PAYG sim so this must be under contract.   When did you get this “100 Gb free sim”.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎30-11-2020 01:11 PM

What 100GB free SIM? No SIM from EE is free when you use it. Where did you get it?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful