£10 charge for unlimited data

[PSKC]

I did not request an add on for Unlimited Data but got additional £10 deducted on my bill this month.Can someone tell me why?

[Chris_B]

@PSKC  Data adds on cost not reduce the bill by £10.     What does your bill breakdown actually say ? 

[PSKC]

Bill added on a charge of £10 for Unlimited Data however I did not request to have this add on on top of my monthly allowance.

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[Leanne_T]

Hi @PSKC

Thanks for coming to the community. 

If you've not requested the add-on, please give us a call on 150 the team will get this looked into for you 🙂

Thanks. 

Leanne.