Apple Devices

Discussion about Apple's range of devices including unlocking your device

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Forum Posts

Roaming

I’m in France and trying to set up a roaming abroad pass, every time I text YES to 150 , the message fails 

Wom2 by Explorer
  • 387 Views
  • 3 replies
  • 2 Helpful

Nothing works when I’m connected to WiFi

I got my iPhone 14plus about a month ago, since having it, I can connect to WiFi but either it goes slow as a snail to load anything up or nothing will ever load up so I’m having to use my data. And just another weird one, I’m not always receiving ca...

-MiniMoo1 by Investigator
  • 384 Views
  • 3 replies
  • 0 Helpful

EVS SWB (HD+) codec

I've just been testing calls between two EE network SIMs. If I put both in Samsung Galaxy (S23/S20) phones the call gets the super-wideband version of EVS (EVS-SWB) and noticeably amazing 16kHz audio quality. If I move one of the SIMs into an iPhone ...

whiskerp by Skilled Contributor
  • 809 Views
  • 4 replies
  • 0 Helpful

Resolved! Anytime iphone trade in screen damaged

So I was very stupid and took my screen protector off for a day and sod’s law means there is now a crack in the glass. i am wondering if it is worthwhile to get the screen fixed via Apple Store or somewhere else - I am probably two months away from m...

No silver bag for return

Hello, it’s been more than 5  working days and still haven’t received my silver back to return an IPhone. any help would be greatly appreciated. thanks 

Resolved! replacement iphone 15 with sim: not working

i wonder if anyone can advise me on this: i transferred all data & apps from a backup made on my damaged handset onto new handset -- i hadnt realized that the iphone 15 doesnt have a physical sim card until i was doing this -- it now seems i should h...

mpb_62 by Visitor
  • 555 Views
  • 1 replies
  • 1 Helpful

Resolved! New phone no SIM

Hello! I ordered a new phone (NOT an upgrade) the phone has arrived but no SIM. Does this get sent separately? I’ve just moved from a different network to EE so I’m assuming I don’t use my old one even though I’ve requested to use old phone number. t...

Resolved! No order update

I ordered apple watch ultra 2 5 days before but i did not get any update or tracking number about my order from dpd.