Apple Devices

Upgrading Apple Watch

I currently have an Apple Watch S6 with the EE Smart Watch 30d £7 plan linked to my iPhone.I am thinking of upgrading to the S9, so how it the best was to do it?I assume that all I need to to is unpair the S6 watch and remove the plan.  The just pair...

I can't see my bill

Activate SIM

I requested a new SIM card as my current one stopped working which meant I can only use my phone on WI-FI.  When trying to activate my new SIM I need a 6 digit code which you send via text which obviously I cannot receive. I am also unable to call 15...

iPhone device more expensive than retail

Can EE explain why they charge £160 more for the iPhone than apple or any other provider 

Confused re: Apple Watch

I’ve preordered the new Ultra 2 and I’m now looking to get an esim for it. I have a current plan on my iPhone and I’m wanting to use the same number for the watch, transfer data, minutes, texts from the phone to the watch (to keep the price of the si...

Can I switch both my iPhone 13 Pro and my IPad pro to sim only

My 24 month contract is ending shortly can I switch both devises to sim only? When I go to upgrade it is offering me sim only option for iPhone but under the iPad it just shows new devises to upgrade to. I thought I could change both to sim only acco...

iPhone 12 radiation level safety fears

With the recent news of the iPhone 12 possibly omitting dangerously high levels of radiation, if found accurate - are we able to swap our devices for an alternative model? Or exchange for discounted cost?