cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Mobile data switched off

amandaawt
Visitor

I turned off mobile data and can’t turn it back on. It seems there’s an error. How do I resolve this, office is closed and I need to fix this now 

 

 

 

 

2 REPLIES 2
bristolian
EE Community Star
EE Community Star

How did you turn mobile data off? Whichever method you used to do so, is the method you use to reverse it and enable it.

There'll be a toggle on your phone, and there's also an option within your myEE online login or app.

Which are you trying to use, and what happens when you try to do so? Can you explain more what you mean by "it seems there's an error"?

Schockwave
EE Community Star
EE Community Star

@amandaawt , go to settings, Mobile Services and then click on Mobile Data, that will switch it on again.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.