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iPhone 17 Pro and Pro max Pre order Thread / that time of the year again.

King-Boss
Established Contributor
Established Contributor

Hello dear Ee community people, is that time of the year again, pre ordering the new iPhones and Apple Watch, as you all know the apple event is going on live right now and they are presenting the new iPhones and Apple Watches, I have made this thread so everyone can be updated on every single information for the upcoming days, so follow this thread and keep updated, I received a lot of views last year on my previous thread that was viewed more than 1.65000 views thank you for your support and love.

lets make it again an great year and keep posted please, keep this thread running guys. Thanks 🙏 

2,070 REPLIES 2,070
Poppy2401
Established Contributor
Established Contributor

Yeah think nearly all pro orders have been fulfilled. Happens often pro max always in demand it’s actually why I went with pro 

maxon_uk
Established Contributor
Established Contributor

I spoke to CS today, and he was offering me 17 Pro Orange with a one-day delivery. However, I’m only with Max, so I’ll wait then. 🙁

IBakzz
Established Contributor
Established Contributor

Yhh same I’m waiting on my 256gb orange pro max, 28 days is so long💔

It will also depend on how many Apple have delivered to EE, as to how many they can dispatch to customers, it is down to Apple not keeping up with delivery, in my opinion.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

Unfortunately, this happens every year, as Apple do not deliver enough stock and everyone wants their phone on the first day of order, so depending how many devices EE have received will depend on how many will be delivered and when, this is not down to EE, but Apple.

You will get notification up to the evening before delivery and another one on the day of delivery with a one hour window from DPD and a PIN number, which you have to show the driver in order to receive your device.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

I wondered that. Customer Service said that they just didn't expect such a high demand though (EE not Apple). I know they are out of stock pretty much everywhere so again, I know it's not isolated. It's just frustrating, especially considering it was ordered on the day of pre-order. It is what it is though. 

The issue is the EE sales agent told me on the 12th, the iPhone would be delivered on the 19th September.  So that is down to EE not Apple. Queue times to get through are a nightmare the level of service I get when I finally speak to someone is really not good. It feels like answers are being made up in agents heads most calls. I finally spoke to someone today who was actually honest with me, and said it was never going to be on lunch day... and its 21 days from launch.. So I was completely misinformed at sale. I haven't needed EE customer service since moving over from O2 and this is the first and honestly probably the last upgrade I'll do via them. 

Northerner
EE Community Star
EE Community Star

@Skyboard 

This is Apple deliberately reducing supply to create a fake demand on their new design iPhone....really it is boring and they have done this for years but people still fall for the fake demand. Wait two/three weeks and like magic there is no issue with stock.

Search the forum for the last 10 iPhone releases and you'll find the same threads. 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Same here and still no update , guess I’ll be waiting awhile 

xcs
Investigator
Investigator

That 28 days is for customers that order now, not those who ordered on 12th surely. Unless Apple manufacture scarcity to such an extent that they only allocate quarter of a phone for launch day and then 2 million come in bulk a month later.